301-740-3488

Regional Chimney Supply, LLC. Policies

Regional chimney supply only sells to chimney professionals, if you are a home owner looking to purchase supplies, please contact your local chimney professional.

NOTE:
Regional Chimney ONLY sells to chimney professionals.

Shipping Policy

  • Regional Chimney Supply does not upcharge for shipping. You pay what we pay.
  • Check your freight orders. When it leaves here, you and the freight company own it. Note damages on the bill of lading, and of course we   will help you with resolution.

Freight Policy

  • In MD, VA, DC, PA, OH, DE, NJ, WV, NY, CT, MA, RI, NH, VT, ME (remember, this is REGIONAL Chimney Supply).
  • We’ll ship over $1,800 for free.
  • We’ll ship over $900 for half off.
  • We'll ship a combination of 48 caps and dampers for free.
  • We’ll ship 100 feet of liner for free.
  • We won’t ship pallets of Thermix free without at least 50 feet of liner traveling with it.

Payment Policy

Credit policy is also reasonable. We extend credit to those who pay for their goods, but no credit for those who don't. We need to be paid just like you need to be paid, so if you have credit, the terms are 20 days. No real high balances. You just need to fill out our credit application which has a personal guarantee and credit card back up.

Payments Accepted:

  • Cash or Check
  • Visa, MasterCard, AMEX
  • Open Credit on Approval
  •  NOTE: NO CODs

If you need to set up an account or need a credit application:

Return Policy

Our return policy is very liberal. We want you to be happy. You should only return things you actually buy here, and must be in re-saleable condition. Exception: if you make arrangements with the manufacturers, we’ll service the return in cooperation with them. A restocking fee may apply.

 

Regional Chimney